Privacy Policy

This Privacy Policy explains how FundsApp Wealth Technologies Pvt Ltd (“FundsApp”, “we”, “us”, “our”) collects, uses, shares, stores, and protects information when you access or use our website, web applications, and mobile applications (collectively, the “Platform”) and the related services offered through the Platform (the “Services”).

By accessing or using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Platform.

1) Who we are

FundsApp Wealth Technologies Pvt Ltd (“FundsApp”, “we”, “us”, “our”) is an India-based financial technology company that provides a digital platform for mutual fund related services.

Our platform includes our website, web applications, and mobile applications (collectively, the “Platform”) and is designed for individual investors and mutual fund distributors (MFDs). The Platform supports activities such as investor onboarding, portfolio viewing, reporting, transaction-related services, and account management.

Mutual fund investments and related transactions, where enabled, are facilitated through the Platform in association with registered intermediaries and ecosystem partners. FundsApp acts as a technology enabler and does not itself manage or operate any mutual fund schemes.

FundsApp Wealth Technologies Pvt Ltd operates from Chennai, Tamil Nadu, India and holds AMFI Registration Number (ARN): ARN-327453.

2) Scope of this Privacy Policy

This Privacy Policy applies to:

• Visitors who browse our website
• Users who create or access accounts on the Platform
• Individual Investors or Partners (MFDs) using the Platform
• Authorized Admin and support users who use the Platform

This Policy does not apply to third-party websites, applications, or services that may be linked from the Platform. Such third parties are governed by their own privacy policies, and FundsApp is not responsible for their data practices.

3) Information we collect

We collect information to provide, operate, and improve the Platform and the Services. The types of information we collect depend on how you interact with the Platform and the Services you use.

A. Information You Provide Directly

We may collect personal and other information that you voluntarily provide when you register on the Platform, use the Services, complete forms, or communicate with us, including:

• Personal identification details such as name, date of birth, gender, PAN, address, email address, and mobile number
• KYC and onboarding information including documents, photographs, signatures, nominee details, FATCA/CRS declarations, and other information required under applicable regulations
• Account and profile information such as usernames, login or authentication identifiers, encrypted or hashed credentials, preferences, and account settings
• Banking and payment-related information such as bank account details, IFSC codes, mandate details, or other information required to facilitate transactions, where enabled
• Communications including emails, chat messages, support requests, feedback, and responses to surveys or forms

B. Investment, Portfolio, and Transaction Information

To provide portfolio-related and transaction-related services, we may collect or process information such as:

• Mutual fund folio details and holdings
• Transaction history and investment-related data
• Consolidated Account Statement (CAS) or similar statements, where you authorize access
• Distributor-related information where MFD services are involved

Such information may be provided by you directly or obtained from authorized third-party sources in connection with the Services you request, such as registrars and transfer agents, KYC registration agencies, mutual fund platforms, or other entities involved in the mutual fund ecosystem, where you have provided the necessary authorization.

C. Information Collected Automatically

When you access or use the Platform, we may automatically collect certain technical and usage-related information, including:

• Device information such as device model, operating system, application version, and browser type
• Log and network information including IP address, access dates and times, and activity logs
• Usage and interaction data such as pages or screens viewed, features accessed, and session information
• Diagnostic data, error reports, and crash logs
• Approximate location information derived from IP address or device settings, where permitted by law

D. Information from Third-Party Sources

We may receive information about you from third-party sources where you have provided authorization or where permitted by law, including service providers, registrars, KYC agencies, and payment partners.

4) How we use your information

• Create and manage user accounts and profiles
• Verify identity and complete onboarding and KYC processes
• Provide access to portfolio information, reports, and services
• Facilitate transaction-related services, where authorized
• Communicate regarding account activity, updates, alerts, and support
• Ensure security, prevent fraud, and maintain system integrity
• Improve functionality and user experience
• Comply with applicable laws and regulations

5) Consent and choices

You may choose not to provide certain information, withdraw consent for specific processing activities, manage device permissions, and control communication preferences, subject to applicable limitations.

6) How we share your information

We do not sell your personal information. Information is shared only when necessary to provide Services, operate the Platform, meet legal obligations, or protect rights and security.

7) Cookies and tracking

We use cookies and similar technologies to enable platform functionality and improve user experience. You may manage cookies through browser settings.

8) Data Security

We use reasonable administrative, technical, and operational safeguards to protect information. However, no system can guarantee absolute security.

9) Data retention

We retain information only as long as required for Services, compliance, and legal obligations. Data may be deleted or anonymized thereafter.

10) OTP and Account Security

You are responsible for safeguarding OTPs, passwords, and verification codes. FundsApp is not responsible for losses arising from misuse.

11) Your rights

• Access and review personal data
• Correct inaccurate data
• Withdraw consent
• Request deletion, subject to legal requirements
• Grievance redressal

12) Applicable law

This Privacy Policy is governed by the laws of India. Courts at Chennai, Tamil Nadu shall have jurisdiction.

13) Compliance note

We endeavor to comply with applicable Indian data protection laws including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

14) Changes to this Privacy Policy

Updates will be posted on the Platform. Continued use indicates acceptance of changes.

15) Contact and grievance redressal

Grievance Officer / Data Protection Contact: Charan Kumar Rajendran
Email: compliance@fundsapp.com

Address:
Corp. Office: Off. No. 101, 1st Floor, Kaveri Complex, Uthamar Gandhi Salai, Nungamabakkam, Chennai - 600034, TN, IN
Regd. Office: O.No. 567, N. No. 516, Office No. 9, 1st Floor, Anna Salai, Teynampet, Chennai - 600018, TN, IN